Need to reset your password or regain access to your PayMongo account? This guide provides clear steps on how to set a new password securely, ensuring you can always manage your business with PayMongo.
Step-by-Step Guide: Resetting Your Password
Follow these simple steps to change or reset your PayMongo account password:
Go to the PayMongo Login Page:
Open your web browser and navigate to the official PayMongo login page.
Click 'Forgot Password':
On the login page, locate and click the 'Forgot password?'
Input Your Registered Email:
Enter the email address associated with your PayMongo account in the field provided.
Enter the One-Time PIN (OTP):
A One-Time PIN (OTP) will be sent to your registered email address. Check your inbox (and spam/junk folder).
Input this OTP into the designated field
Nominate a New Password:
Once the OTP is successfully verified, you will be prompted to nominate and confirm your new password. Choose a strong, unique password.
Important Note:
No Access to Email/Phone? If you no longer have access to the email address or phone number registered with your PayMongo account, you will need further assistance. Please reach out to
[email protected]
for guidance on how to regain access.
Quick Tips:
Strong Password: Always choose a strong password that combines uppercase and lowercase letters, numbers, and symbols to enhance security.
Keep it Private: Never share your password with anyone.
Regular Updates: Consider updating your password periodically for added security.