You can start accepting payments once your account has been activated by our team. To activate your account, you must first submit your documents online on the dashboard (https://dashboard.paymongo.com/activate). Our team typically takes 7 business days to process your application, upon complete submission of documents.
Note that you cannot accept live payments yet if you are not yet activated. If you have not been able to go through our activation process yet, your account will be placed in test mode. Meaning, all the payments that are made cannot be paid by your customer yet.