What is a PayMongo Wallet?

Store, cash-in, and send money to any bank account all in one place.

Pam avatar
Written by Pam
Updated over a week ago

The PayMongo Wallet is a secure way to store your money and a one-stop shop for all your financial cash flows that meet your business needs. 🌱

⚠️ The PayMongo wallet is only available as an early-access feature to selected merchants for now. We'll keep you posted for further updates on access to this feature! πŸ‘€


Here's a peak on the new PayMongo Wallet dashboard πŸ”

You can access and monitor all wallet activity in a single dashboard window.


How can I get a PayMongo Wallet? πŸ’³

  • Once selected for early access, you'll be able to view the Wallet page on the dashboard sidebar, and activate your wallet after signing the Statement of Acceptance - only 2 steps to activate your PayMongo Wallet with ease!

Access your Wallet dashboard via your PayMongo dashboard.

Then sign the Statement of Acceptance shown to get started!

⚠️ Note: Only authorized representatives can sign the statement of acceptance. In case of non-conformity, your PayMongo Wallet will be frozen.


Here's additional FAQs that you may want to take note of for this feature ✍️

I'm using the PayMongo Payment Gateway. How do I receive my payments?

  • Receiving customer payments still depends on the payment availability and your payout schedule. Learn more about payment availability

I'm using the PayMongo Payment Gateway. Where do I receive my payments?

  • After being issued a Wallet, payments will go directly to your PayMongo Wallet on your usual payout schedule.

Can I send funds to multiple bank accounts?

  • Not at the moment but this feature will be available soon. We'll keep you posted once it's set to be rolled out!

How much is every InstaPay or PesoNet transaction for PayMongo Wallets?

  • Each transaction or transfer for both InstaPay and PesoNet will have a fee of Php 10.00.

Why was my wallet frozen/Why can't I access my wallet?

Can I issue a wallet to our sub-merchants?

  • Yes, but this is only available via API integration for now. Kindly reach out to [email protected] to request configuration.

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