PayMongo

Merchant Onboarding

Learn how disputes work and how we protect our merchants

Fraud and Disputes

Fraud Management Tips & Tricks using our PayMongo Dashboard

How to identify a possible fraudulent transaction?

I detected a successful transaction, but it seems suspicious. What should I do?

Tips and Tricks

What does PayMongo do to protect merchants from fraudsters?

What are some types of online fraud?

Fraudulent Transactions

This happens when a cardholder questions the payment made with their card issuer.

What happens when there is a dispute?

Disputes FAQs

Disputes

Developer Documentation

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you