Activating your PayMongo account is the essential step to start accepting online payments for your business. This process involves submitting specific documents that allow our Onboarding team to verify your business's validity and ensure compliance with regulatory standards. This article outlines the exact documents you'll need based on your business type, the types of businesses PayMongo supports, and the typical timeline for account approval.
What Types of Businesses Can Use PayMongo?
PayMongo supports a wide range of business types, including:
Sole Proprietorships: Businesses owned and run by one individual.
Partnerships: Businesses owned by two or more individuals.
Corporations: Legally separate entities from their owners.
To begin accepting payments, all businesses must successfully submit their required documents online through the activation page of the PayMongo dashboard and receive activation approval.
Prohibited Businesses: PayMongo does not serve all business types. Certain businesses are strictly prohibited as they go against PayMongo's Terms of Use. Please refer to the "Prohibited Businesses" section in PayMongo's official documentation for a full list.
Restricted Businesses: Some categories of businesses and practices are considered "restricted." These businesses may still be eligible to use PayMongo's services but are subject to a more detailed assessment based on network rules, requirements of financial service providers, and compliance and legal obligations. Please refer to the "Restricted Businesses" section in PayMongo's official documentation for a full list.
General Prerequisites for Account Activation
Before submitting your documents, ensure you have:
A registered PayMongo account (you would have completed the initial sign-up and email verification steps).
All required documents prepared, clear, and ready for online submission.
Access to the PayMongo dashboard activation page.
Required Documents by Business Entity Type
The specific documents required for your PayMongo account activation vary depending on how your business is legally registered.
Sole Proprietor
DTI (Department of Trade and Industry) Registration
BIR (Bureau of Internal Revenue) Certificate of Registration (BIR Form 2303)
Government-issued ID of the person registered with the DTI (either 1 primary ID or 3 secondary IDs).
Partnership
SEC (Securities and Exchange Commission) Certificate of Registration
Articles of Partnership
BIR Certificate of Registration (BIR Form 2303)
Partner's Resolution to designate the authorized person to transact with PayMongo and to specify the corporate bank account where payouts will be deposited.
Government-issued ID of any of the partners (1 primary ID or 3 secondary IDs).
Government-issued ID of the authorized representative (1 primary ID or 3 secondary IDs), if the representative is not one of the partners.
Corporation (Stock, Non-Stock, One Person Corporation - OPC)
SEC Certificate of Incorporation
Articles of Incorporation and By-Laws (all pages)
Latest General Information Sheet (GIS) submitted to and received by the SEC (all pages)
BIR Certificate of Registration (BIR Form 2303)
Duly notarized Secretary's Certificate*: This document should contain the board resolution confirming the name of the person authorized to transact with PayMongo, as well as the corporate bank account where payouts will be deposited. A template can be provided by PayMongo upon request.
Note: The duly notarized Secretary's Certificate is also required for corporations established under the One Person Corporation (OPC) model.
Government-issued ID of any of the incorporators (1 primary ID or 3 secondary IDs).
Government-issued ID of the person authorized to transact with PayMongo (1 primary ID or 3 secondary IDs).
Valid Government-Issued IDs (Primary & Secondary)
Valid Primary IDs:
Driver's license
SSS ID / UMID ID
Professional Regulation Commission (PRC) ID
Firearm license
Philippine Passport
PhilSys National ID or ePhilID
For foreign nationals: Passport and Alien Certificate of Registration (ACR)
Valid Secondary IDs:
NBI clearance
Police clearance
PhilHealth ID
TIN ID
Pag-ibig ID (Digitized)
Postal ID (Digitized)
Barangay clearance
Voter's ID
How to Submit Your Documents
All required documents must be submitted online through the activation page of your PayMongo dashboard.
Log in to your PayMongo Dashboard.
Navigate to the activation page:
https://dashboard.paymongo.com/activate.Follow the on-screen prompts to upload your documents according to your business entity type.
Account Approval and Activation Timeline
After you have successfully submitted all required documents online:
The PayMongo Onboarding team typically takes up to 14 business days to review your application.
You will receive an email notification from PayMongo once your account has been approved and activated.
Alternatively, the email may include follow-up questions if there are missing documents or clarifications needed about your business.