Here are the 3 possible reasons payments fail when using our Shopify plugin:
- The secret API keys entered are incorrect (or you may be using test keys).
- The currency of your Shopify store is not in PHP. Your store must be set in PHP to use PayMongo on Shopify.
- The amount of the cart is below P100.
Otherwise, our Shopify plugin should be working smoothly.
If you still cannot identify the reason after checking those 3 reasons, please don't hesitate to reach out to us via [email protected].