PayMongo can issue Official Receipts (ORs) on a monthly or quarterly basis. The cut-off for transactions included in the OR is at 11:59 pm on the last day of the month requested.
You can request an OR by sending an e-mail with your business name, TIN, and requested dates to [email protected].
After we process your request, our Finance team will send you their resulting numbers with supporting computations for your review and reconciliation should there be any discrepancies.
If there are no issues or discrepancies, we will proceed with the OR issuance. This would require you to submit to us your BIR Form 2307. Your withholding tax refund will reflect as an adjustment on your next payout.
🚨 Non-authorized withholding agents are not entitled to the 2% withholding tax refund. 🚨