Getting started

Learn more about what you'll need to get started with PayMongo.

Joaqui Palaña avatar Harry Santos avatar Rigo Pascua avatar
28 articles in this collection
Written by Joaqui Palaña, Harry Santos, and Rigo Pascua
Compliance and account activation

What types of businesses are eligible to use PayMongo?

Learn about restricted businesses in PayMongo
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Written by Rigo Pascua
Updated over a week ago

Can I change my email address? I want to change it to my business email.

Learn how to change your email address on the dashboard.
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Written by Rigo Pascua
Updated over a week ago

Is there a lock-in period to use PayMongo?

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Written by Rigo Pascua
Updated over a week ago

How do I disable my account?

Rigo Pascua avatar
Written by Rigo Pascua
Updated over a week ago

How do I change my bank account?

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Written by Rigo Pascua
Updated over a week ago

How do I activate my account? What documents do I need to submit?

Learn about all the information you need to get approved in our platform.
Joaqui Palaña avatar
Written by Joaqui Palaña
Updated over a week ago

What are the documents required to activate my account?

Learn about how our activation process works.
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Written by Joaqui Palaña
Updated over a week ago

How long does it take for my account to be approved and activated?

Find out the turnaround time for account activation and approval.
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Written by Joaqui Palaña
Updated over a week ago

What types of businesses aren’t allowed?

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Written by Joaqui Palaña
Updated over a week ago

Does the bank account need to be named under the account holder?

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Written by Joaqui Palaña
Updated over a week ago

Can I use PayMongo if my business was registered outside the Philippines?

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Written by Joaqui Palaña
Updated over a week ago

What type of Government Issued IDs will I need to submit for activation?

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Written by Joaqui Palaña
Updated over a week ago

Whose government ID should be uploaded?

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Written by Joaqui Palaña
Updated over a week ago