Getting started

Learn more about what you'll need to get started with PayMongo.

27 articles in this collection
Written by Joaqui Palaña, Harry Santos, and Javier

What is PayMongo? What products and services do we provide?

Written by Joaqui Palaña
Updated over a week ago

How do I create a PayMongo account?

Learn how you can get started.

Written by Joaqui Palaña
Updated over a week ago

What if I don’t have an app/website, how can I use PayMongo?

You can use PayMongo even if you only have Facebook or Instagram for your store.

Written by Joaqui Palaña
Updated over a week ago

I'm activated, now what?

What to do after your account activation.

Written by Javier
Updated over a week ago

When can we start accepting live payments?

Can I accept payments even if I'm not activated?

Written by Joaqui Palaña
Updated over a week ago

How do I switch from test mode to live mode?

Written by Joaqui Palaña
Updated over a week ago

Where can I find the Developer FAQs?

Integration-related discussions and Q&As for developers.

Written by Javier
Updated over a week ago

Need A Website? — Introducing PayMongo's Developer Partnership Program

We've partnered with the best developers so we can help you build an e-commerce platform integrated with PayMongo.

Written by Harry Santos
Updated over a week ago

Account activation and Compliance

What types of businesses can use PayMongo?

Learn about restricted businesses in PayMongo.

Written by Javier
Updated over a week ago

How do I activate my account? What documents do I need to submit?

Learn about all the information you need to get approved in our platform.

Written by Joaqui Palaña
Updated over a week ago

How long does it take for my account to be approved and activated?

Find out the turnaround time for account activation and approval.

Written by Joaqui Palaña
Updated over a week ago

What are the documents required to activate my account?

Learn about how our activation process works.

Written by Joaqui Palaña
Updated over a week ago

What type of Government Issued IDs will I need to submit for activation?

See the list of Primary IDs and Secondary IDs we can accept.

Written by Joaqui Palaña
Updated over a week ago

Whose government ID should be uploaded?

Written by Joaqui Palaña
Updated over a week ago

Why am I not receiving the confirmation email?

Learn why the confirmation email is not getting into your inbox.

Written by Joaqui Palaña
Updated over a week ago

Can I change my email address? I want to change it to my business email.

Learn how to change your email address on the dashboard.

Written by Javier
Updated over a week ago

How do I change my bank account?

Written by Javier
Updated over a week ago

Does the bank account need to be named under the account holder?

Written by Joaqui Palaña
Updated over a week ago

Is there a lock-in period to use PayMongo?

Written by Javier
Updated over a week ago

How do I disable my account?

Written by Javier
Updated over a week ago

Can I use PayMongo if my business was registered outside the Philippines?

Written by Joaqui Palaña
Updated over a week ago

PayMongo Links

How do PayMongo Links work?

The end-to-end payment experience of PayMongo Links

Written by Javier
Updated over a week ago

How do I create a PayMongo Link?

Learn how to create and use PayMongo Links.

Written by Javier
Updated over a week ago

How do I change/update/edit the details of my payment links?

Written by Javier
Updated over a week ago

PayMongo API

What are the differences between test and live keys?

Written by Javier
Updated over a week ago

How do I test the PayMongo API?

Written by Joaqui Palaña
Updated over a week ago

Where can I access the API documentation?

Written by Joaqui Palaña
Updated over a week ago