Getting started

Learn more about what you'll need to get started with PayMongo.

15 articles in this collection
Written by Ja and Lawrence

How do I get started with PayMongo?

Learn how you can get started.

Written by Ja
Updated over a week ago

Why am I not receiving the confirmation email?

Learn why the confirmation email is not getting into your inbox.

Written by Ja
Updated over a week ago

What if I don’t have an app/website, how can I use PayMongo?

You can use PayMongo even if you only have Facebook or Instagram for your store.

Written by Ja
Updated over a week ago

Need A Website? — Introducing PayMongo's Developer Partnership Program

We've partnered with the best developers so we can help you build an e-commerce platform integrated with PayMongo.

Written by Ja
Updated over a week ago

If I am eligible to accept GCash payments, am I also eligible to accept GCredit payments?

Learn more on GCredit eligibility.

Written by Ja
Updated over a week ago

Compliance

What types of businesses can use PayMongo?

Learn about restricted businesses in PayMongo.

Written by Lawrence
Updated over a week ago

Can I use PayMongo if my business was registered outside the Philippines?

Written by Ja
Updated over a week ago

What are the documents required to activate my account?

Learn about how our activation process works.

Written by Ja
Updated over a week ago

What type/s of government-issued IDs will I need to submit for activation?

See the list of Primary IDs and Secondary IDs we can accept.

Written by Ja
Updated over a week ago

Does the bank account need to be named under the account holder?

Written by Ja
Updated over a week ago

How long does it take for my account to be approved and activated?

Find out the turnaround time for account activation and approval.

Written by Ja
Updated over a week ago

Account Activation

I'm activated, now what?

What to do after your account activation.

Written by Lawrence
Updated over a week ago

Account Help

Can I change my email address? I want to change it to my business email.

Learn how to change your email address on the Dashboard.

Written by Lawrence
Updated over a week ago

How do I change my bank account?

Written by Lawrence
Updated over a week ago

How do I disable my account?

Written by Lawrence
Updated over a week ago