Getting started

Learn more about what you'll need to get started with PayMongo.

30 articles in this collection
Written by Joaqui Palaña, Harry Santos, and Rigo Pascua

How do I create a PayMongo account?

Learn how you can get started.

Written by Joaqui Palaña
Updated over a week ago

What if I don’t have an app/website, how can I use PayMongo?

Written by Joaqui Palaña
Updated over a week ago

Need A Website? — Introducing PayMongo's Developer Partnership Program

We've partnered with the best developers so we can help you build an e-commerce platform integrated with PayMongo.

Written by Harry Santos
Updated over a week ago

Where can I find the Developer FAQs?

Integration-related discussions and Q&As for developers.

Written by Rigo Pascua
Updated over a week ago

Collecting payments

Can I accept payments already if my account has not been activated?

Written by Joaqui Palaña
Updated over a week ago

When can we start accepting live payments?

Written by Joaqui Palaña
Updated over a week ago

How and when will I receive my payments from my customers?

Learn about our payout schedule to merchants.

Written by Joaqui Palaña
Updated over a week ago

How do I know if a payment is successful? How do I know if my customers paid?

Learn how to track your customers' payments.

Written by Joaqui Palaña
Updated over a week ago

How do I switch from test mode to live mode?

Written by Joaqui Palaña
Updated over a week ago

Why am I not receiving the confirmation email?

Learn why the confirmation email is not getting into your inbox.

Written by Joaqui Palaña
Updated over a week ago

Compliance and account activation

What types of businesses are eligible to use PayMongo?

Learn about restricted businesses in PayMongo

Written by Rigo Pascua
Updated over a week ago

Can I change my email address? I want to change it to my business email.

Learn how to change your email address on the dashboard.

Written by Rigo Pascua
Updated over a week ago

Is there a lock-in period to use PayMongo?

Written by Rigo Pascua
Updated over a week ago

How do I disable my account?

Written by Rigo Pascua
Updated over a week ago

How do I change my bank account?

Written by Rigo Pascua
Updated over a week ago

How do I activate my account? What documents do I need to submit?

Learn about all the information you need to get approved in our platform.

Written by Joaqui Palaña
Updated over a week ago

What are the documents required to activate my account?

Learn about how our activation process works.

Written by Joaqui Palaña
Updated over a week ago

How long does it take for my account to be approved and activated?

Find out the turnaround time for account activation and approval.

Written by Joaqui Palaña
Updated over a week ago

What types of businesses aren’t allowed?

Written by Joaqui Palaña
Updated over a week ago

Does the bank account need to be named under the account holder?

Written by Joaqui Palaña
Updated over a week ago

Can I use PayMongo if my business was registered outside the Philippines?

Written by Joaqui Palaña
Updated over a week ago

What type of Government Issued IDs will I need to submit for activation?

Written by Joaqui Palaña
Updated over a week ago

Whose government ID should be uploaded?

Written by Joaqui Palaña
Updated over a week ago

PayMongo API

What are the differences between test and live keys?

Written by Rigo Pascua
Updated over a week ago

How do I test the PayMongo API?

Written by Joaqui Palaña
Updated over a week ago

Where can I access the API documentation?

Written by Joaqui Palaña
Updated over a week ago

PayMongo Links

How do I create a PayMongo Link?

Learn how to create and use PayMongo Links.

Written by Rigo Pascua
Updated over a week ago

How do I change/update/edit the details of my payment links?

Written by Rigo Pascua
Updated over a week ago

Finance

Does PayMongo deduct withholding tax from my sales?

Written by Rigo Pascua
Updated over a week ago

How often does PayMongo issue Official Receipts?

Written by Rigo Pascua
Updated over a week ago