Getting started

Learn more about what you'll need to get started with PayMongo.

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16 articles in this collection
Written by Joaqui Palaña, Ronna, Javier and 1 other

How do I get started with PayMongo?

Learn how you can get started.

Written by Joaqui Palaña
Updated over a week ago

Why am I not receiving the confirmation email?

Learn why the confirmation email is not getting into your inbox.

Written by Joaqui Palaña
Updated over a week ago

What if I don’t have an app/website, how can I use PayMongo?

You can use PayMongo even if you only have Facebook or Instagram for your store.

Written by Joaqui Palaña
Updated over a week ago

Need A Website? — Introducing PayMongo's Developer Partnership Program

We've partnered with the best developers so we can help you build an e-commerce platform integrated with PayMongo.

Written by Ronna
Updated over a week ago

Am I eligible to transact using GrabPay?

Learn more about GrabPay eligibility.

Written by Audrey
Updated over a week ago

If I am eligible to accept GCash payments, am I also eligible to accept GCredit payments?

Learn more on GCredit eligibility.

Written by Ronna
Updated over a week ago

Compliance

What types of businesses can use PayMongo?

Learn about restricted businesses in PayMongo.

Written by Javier
Updated over a week ago

Can I use PayMongo if my business was registered outside the Philippines?

Written by Joaqui Palaña
Updated over a week ago

What are the documents required to activate my account?

Learn about how our activation process works.

Written by Joaqui Palaña
Updated this week

What type/s of government-issued IDs will I need to submit for activation?

See the list of Primary IDs and Secondary IDs we can accept.

Written by Ronna
Updated over a week ago

Does the bank account need to be named under the account holder?

Written by Joaqui Palaña
Updated this week

How long does it take for my account to be approved and activated?

Find out the turnaround time for account activation and approval.

Written by Joaqui Palaña
Updated this week

Account Activation

I'm activated, now what?

What to do after your account activation.

Written by Javier
Updated over a week ago

Account Help

Can I change my email address? I want to change it to my business email.

Learn how to change your email address on the Dashboard.

Written by Javier
Updated this week

How do I change my bank account?

Written by Javier
Updated over a week ago

How do I disable my account?

Written by Javier
Updated over a week ago