Getting started
Learn more about what you'll need to get started with PayMongo.
How do I get started with PayMongo?Learn how you can get started.
Why am I not receiving the confirmation email?Learn why the confirmation email is not getting into your inbox.
What if I don’t have an app/website, how can I use PayMongo?You can use PayMongo even if you only have Facebook or Instagram for your store.
Can I sign up for a business registered outside of the Philippines? (Foreign Merchants)Get to know the equivalent documents to be submitted if you are signing up for business based outside the Philippines.
What are the available payment methods for Foreign Merchants with PayMongo?Know which payment methods you can accept as a merchant based outside the Philippines.
What types of businesses can use PayMongo?Learn about restricted businesses in PayMongo.
What are the documents required to activate my account?Learn about how our activation process works.
What type/s of government-issued IDs will I need to submit for activation?See the list of Primary IDs and Secondary IDs we can accept.
Does the bank account need to be named under the account holder?
How long does it take for my account to be approved and activated?Find out the turnaround time for account activation and approval.