Welcome to the PayMongo Help Center!
Group 65
Go to PayMongo
All Collections
Getting started
Getting started
Learn more about what you'll need to get started with PayMongo.
30 articles in this collection
Written by
Joaqui Palaña,
Harry Santos,
and
Rigo Pascua
How do I create a PayMongo account?
Learn how you can get started.
Written by
Joaqui Palaña
Updated over a week ago
What if I don’t have an app/website, how can I use PayMongo?
Written by
Joaqui Palaña
Updated over a week ago
Need A Website? — Introducing PayMongo's Developer Partnership Program
We've partnered with the best developers so we can help you build an e-commerce platform integrated with PayMongo.
Written by
Harry Santos
Updated over a week ago
Where can I find the Developer FAQs?
Integration-related discussions and Q&As for developers.
Written by
Rigo Pascua
Updated over a week ago
Collecting payments
Can I accept payments already if my account has not been activated?
Written by
Joaqui Palaña
Updated over a week ago
When can we start accepting live payments?
Written by
Joaqui Palaña
Updated over a week ago
How and when will I receive my payments from my customers?
Learn about our payout schedule to merchants.
Written by
Joaqui Palaña
Updated over a week ago
How do I know if a payment is successful? How do I know if my customers paid?
Learn how to track your customers' payments.
Written by
Joaqui Palaña
Updated over a week ago
How do I switch from test mode to live mode?
Written by
Joaqui Palaña
Updated over a week ago
Why am I not receiving the confirmation email?
Learn why the confirmation email is not getting into your inbox.
Written by
Joaqui Palaña
Updated over a week ago
Compliance and account activation
What types of businesses are eligible to use PayMongo?
Learn about restricted businesses in PayMongo
Written by
Rigo Pascua
Updated over a week ago
Can I change my email address? I want to change it to my business email.
Learn how to change your email address on the dashboard.
Written by
Rigo Pascua
Updated over a week ago
Is there a lock-in period to use PayMongo?
Written by
Rigo Pascua
Updated over a week ago
How do I disable my account?
Written by
Rigo Pascua
Updated over a week ago
How do I change my bank account?
Written by
Rigo Pascua
Updated over a week ago
How do I activate my account? What documents do I need to submit?
Learn about all the information you need to get approved in our platform.
Written by
Joaqui Palaña
Updated over a week ago
What are the documents required to activate my account?
Learn about how our activation process works.
Written by
Joaqui Palaña
Updated over a week ago
How long does it take for my account to be approved and activated?
Find out the turnaround time for account activation and approval.
Written by
Joaqui Palaña
Updated over a week ago
What types of businesses aren’t allowed?
Written by
Joaqui Palaña
Updated over a week ago
Does the bank account need to be named under the account holder?
Written by
Joaqui Palaña
Updated over a week ago
Can I use PayMongo if my business was registered outside the Philippines?
Written by
Joaqui Palaña
Updated over a week ago
What type of Government Issued IDs will I need to submit for activation?
Written by
Joaqui Palaña
Updated over a week ago
Whose government ID should be uploaded?
Written by
Joaqui Palaña
Updated over a week ago
PayMongo API
What are the differences between test and live keys?
Written by
Rigo Pascua
Updated over a week ago
How do I test the PayMongo API?
Written by
Joaqui Palaña
Updated over a week ago
Where can I access the API documentation?
Written by
Joaqui Palaña
Updated over a week ago
PayMongo Links
How do I create a PayMongo Link?
Learn how to create and use PayMongo Links.
Written by
Rigo Pascua
Updated over a week ago
How do I change/update/edit the details of my payment links?
Written by
Rigo Pascua
Updated over a week ago
Finance
Does PayMongo deduct withholding tax from my sales?
Written by
Rigo Pascua
Updated over a week ago
How often does PayMongo issue Official Receipts?
Written by
Rigo Pascua
Updated over a week ago