Upon sign up, a confirmation email is sent automatically to you. If you do not receive the confirmation email within a few minutes of signing up, there are two common issues:

  1. You may have placed the wrong email address.

  2. There may be issues with your email server such that our system cannot send the email confirmation.

If you still are not receiving the email confirmation, you may have the confirmation resent to your email from the dashboard (http://dashboard.paymongo.com/) or you may opt to sign up using a different email instead.

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