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Can I offer promotions to my customers?
Can I offer promotions to my customers?

Learn more about how you can offer special discounts to your customers!

Pam avatar
Written by Pam
Updated over a month ago

Boost your sales, increase customer loyalty, and reach audiences of the largest banks in the Philippines through PayMongo Promotions ✨

⚠️ This feature is available for select merchants and supports Card Payments only for now. Card vaulting/Save Card feature will not work with promotions as well.

⚠️ For Shopify Users: Promotions will only work with the "Secure Payments via PayMongo Plugin".

Our team is still working on improvements for this feature so stay tuned! 👀


PayMongo Promotions allow you to offer:

  • General Promotions 🎉

    • Set up promos that apply to all cardholders, giving you the full flexibility to launch discounts whenever you need.

  • Exclusive bank-partnered discounts 💰

    • Partner with top banks in the Philippines to offer BIN-specific promos, giving you access to their customer base and driving more transactions from their cardholders.

How can I set this up?

  1. As the merchant, you would need to agree on a promo mechanic first directly with your Partner Bank.

    • If you need help with connecting to a partner bank, you may email [email protected] for further assistance.

  2. Once you have a promo mechanic in place, you will need to input the promo details in this Google Form.

  3. After filling up the Google Form, your promo will be configured automatically to your account within 14 Days.

Note: The PayMongo Promotions feature is completely free! There's no added fees and you can add as many promotions as you want. 🤩


How will it look like to my customers? 🙋

  1. Upon reaching the PayMongo checkout page, your customer will see an offer tab on the left side of their window.

  2. Your customer can view the list of Promos available by clicking on "See Offers".

  3. The Promo available will be then applied automatically to the customer's total payable amount once they input their card details.

  4. Your customer can then proceed with the checkout to pay for their discounted order!

✔️ You can also use this video guide as reference on how to check out using our Promotions Feature!


How can I track the Promotions availed by my customers? ✍️

The promotion will be available for checking on your PayMongo Dashboard. The Description will indicate the promotion availed by your customer.


You can also click on the specific transaction to view the payment information in detail.

Note: Need more data on your promotion? You may request for a report of a specific promo by sending an email request to [email protected]. 📝


For Shopify users, the promotion may look different on your Shopify Dashboard. Click on the button below to know more! 👀


Frequently Asked Questions 🤔

  • Can I limit the promo to a certain channel (Shopify, Pages, or Links)?

    • No, the promo is configured to your whole account. This means that the promo will be available for all channels that you're using within PayMongo.

  • Can I limit the SKUs eligible for a Promo?

    • No, PayMongo does not have access to a merchant's inventory. Hence the promo can only be applied sitewide.

  • Is there an added fee?

    • No, the Promotions feature is completely free! ✨

  • Is there a minimum transaction amount?

    • Yes, the minimum transaction amount is still Php 20.


Do you have an ongoing promotion? Click on the button below to register your promotion with us for configuration!

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