PayMongo

Customers can't proceed with their card payments because they can't input their OTP

Why can't I process payments after being activated?

Learn about the common reasons for payments failing or getting declined.

Why do payments fail or get declined?

For GCash payments: Why was I still charged or debited for a failed transaction?

Merchant Onboarding

Failed Payments

Developer Documentation

Find answers and get help from Intercom Support and Community Experts

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