For GCash payments: Why was I still charged or debited for a failed transaction?

This issue happens because GCash deducts payments from the account holder before the transaction has succeeded.
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Failed transactions that were still deducted from your account balance will be automatically returned as these funds never reached PayMongo's end.
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Webpay transactions will be refunded in 24 hours while GCash Mastercard transactions will be refunded in 7 days.