General
General inquiries about payment and refunds
5 articles
What are the minimum and maximum transaction amounts?Learn the per transaction limits of each payment method
Receiving Payments Troubleshooting GuideThis guide addresses common issues you might encounter when receiving payments through PayMongo
How can I find a payment using a customer’s reference number?Quickly locate specific transactions in your Payments Dashboard by searching with reference numbers from customer receipts.
Refunding paymentsThis guide addresses common refund scenarios you might encounter
How would a customer make a payment?Learn about the payment processes of each of our products.