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How can my customers pay me using BPI Online Banking?
How can my customers pay me using BPI Online Banking?

Learn how you can pay through online banking via BPI

Pam avatar
Written by Pam
Updated over a week ago

Online Banking (OB) via BPI is available on Links, Pages, and on API!

It would look something like this:
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  1. Send the link over to your customer either through text, email, or social media (Facebook, Viber, WhatsApp, Instagram, etc.)

  2. Once the customer receives and opens the link, they will be redirected to a PayMongo page (like the image above).

  3. From there, they will see the amount that they have to pay and the payment options available. The customer will then choose BPI Online.

  4. Your customer will be redirected to BPI's online page. From there, they just have to log in, select the account that they want to charge the transaction to, and input their OTPs.

Success! The payment is now tagged as paid, it's that simple! 🌱

You can use this walkthrough that we created so you can visualize the process better.


Uh oh! If ever there are issues with their payments, here are possible reasons why the transaction isn't pushing through:

  1. Insufficient Balance or Transaction Limit exceeded

  2. Login Issues

  3. OTP Issues

Other than that, it should be working smoothly.
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