PayMongo

Audrey

Learn more on how your customers can pay for your products and more

Payments

Learn more about our save card feature where you can save your customer's card details for future use!

Can I save my customer's card for future transactions? (Card Vaulting)

Learn how your customers can pay you through UBP via OB

How can my customer pay me using UBP via Online Banking?

Learn about the payment processes of each of our products.

How would a customer make a payment?

What are the available payment methods with PayMongo?

I want to be able to accept dollars, euros, etc.

Can I accept payments from outside the Philippines?

Learn the per transaction limits of each payment method

What are the minimum and maximum transaction amounts?

Learn how to track your customers' payments.

How do I know if a payment is successful? How do I know if my customers paid?

My customer's payment went through PayMongo successfully. Does this  mean the payment is 100% secure?

Learn how PayMongo verifies the GCash, GrabPay and Maya accounts of your customers.

How are e-wallet payments authenticated?

How do I create a transaction report?

Learn how you can pay through online banking via BPI

How can my customers pay me using BPI Online Banking?

Learn more about the different installment options that BillEase has to offer.

What are the installment options available on BillEase?

Learn how to increase your BPI Online Banking transaction limit?

How can I change my BPI OB Transaction Limit?

Learn how you can use GCredit and GGives as a mode of payment.

How can I enable GCredit or GGives?

How do my customers pay via GCredit or GGives?

Learn how to give their customers flexible payment options with 3/6/12 month installments.

How do Card Installments work?

How does Buy Now, Pay Later work?

Get your account activated with Atome and BillEase

How do I activate my account to accept Buy Now, Pay Later payments?

Learn how you can accept payments through BillEase

How can my customers pay using BillEase (Buy Now, Pay Later)

Learn how your customer can pay you through Atome.

How can my customers pay using Atome (Buy Now, Pay Later)

Specific Payment Methods

Learn how to issue refunds, how long refunds can take to be issued, and more.

How do I refund a payment?

Learn how to issue refunds on the Shopify admin

How do I refund Shopify transactions?

How do I refund GrabPay transactions?

Learn how to process refunds when using our e-commerce plugins.

How do I refund WooCommerce/Magento transactions?

Am I charged for refunded transactions?

Lawrence

Refunds

Find answers and get help from Intercom Support and Community Experts