Payments and settlements

Information on receiving your money, payout schedules and more

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24 articles in this collection
Written by Joaqui Palaña, Ronna Yee, and Rigo Pascua

How are e-wallet payments authenticated?

Learn how PayMongo verifies the GCash and GrabPay accounts of your customers.
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Written by Ronna Yee
Updated over a week ago

How do PayMongo Links work?

The end-to-end payment experience of PayMongo Links
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Written by Rigo Pascua
Updated over a week ago

How do I refund Shopify transactions?

Learn how to issue refunds on the Shopify admin
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Written by Rigo Pascua
Updated over a week ago

When are payments eligible for payouts?

Learn about the new update regarding payouts timing.
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Written by Joaqui Palaña
Updated over a week ago

Every when do we receive the payouts?

Learn about our merchant payout process and schedule.
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Written by Joaqui Palaña
Updated over a week ago

How would a customer make a payment?

Learn about the payment processes of each of our products.
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Written by Joaqui Palaña
Updated over a week ago

How do I refund a payment?

Learn how to issue refunds, how long refunds can take to be issued, and more.
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Written by Joaqui Palaña
Updated this week

What are the available payment methods with PayMongo?

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Written by Joaqui Palaña
Updated over a week ago

Can PayMongo issue payouts to e-wallets like GCash, PayMaya, etc.?

Learn which accounts you can submit to us to receive your customers' payments.
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Written by Joaqui Palaña
Updated over a week ago

Can I accept payments from outside the Philippines?

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Written by Joaqui Palaña
Updated over a week ago

What happens when there is a chargeback?

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Written by Joaqui Palaña
Updated over a week ago

Am I charged for refunded transactions?

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Written by Joaqui Palaña
Updated over a week ago

Do payment links expire?

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Written by Joaqui Palaña
Updated over a week ago

Can I reuse payment links? Do I need to make a new link every time?

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Written by Joaqui Palaña
Updated over a week ago

Does PayMongo issue receipts to the end users of a merchant?

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Written by Joaqui Palaña
Updated over a week ago

Why is my payout being delayed?

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Written by Joaqui Palaña
Updated over a week ago

Is there a minimum amount of transactions needed per day?

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Written by Joaqui Palaña
Updated over a week ago

Which banks are allowed for payouts?

Learn which banks are supported for our weekly payouts.
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Written by Joaqui Palaña
Updated over a week ago

What are the minimum and maximum transaction values per payment method?

Learn the per transaction limits of each payment method
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Written by Rigo Pascua
Updated this week