Payments and settlements

Information on receiving your money, payout schedules and more

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24 articles in this collection
Written by Joaqui Palaña, Ja, Javier and 1 other

Payments

How would a customer make a payment?

Learn about the payment processes of each of our products.

Written by Joaqui Palaña
Updated over a week ago

What are the available payment methods with PayMongo?

Written by Joaqui Palaña
Updated over a week ago

Can I accept payments from outside the Philippines?

I want to be able to accept dollars, euros, etc.

Written by Joaqui Palaña
Updated over a week ago

What are the minimum and maximum transaction amounts?

Learn the per transaction limits of each payment method

Written by Javier
Updated over a week ago

How do I know if a payment is successful? How do I know if my customers paid?

Learn how to track your customers' payments.

Written by Joaqui Palaña
Updated over a week ago

My customer's payment went through PayMongo successfully. Does this mean the payment is 100% secure?

Written by Javier
Updated over a week ago

How are e-wallet payments authenticated?

Learn how PayMongo verifies the GCash, GrabPay and Maya accounts of your customers.

Written by Ja
Updated over a week ago

How do I create a transaction report?

Written by Javier
Updated over a week ago

Does PayMongo issue receipts to the end users of a merchant?

Written by Joaqui Palaña
Updated over a week ago

Payouts

If a customer pays using GCredit, how will it affect my payout?

Learn how you will receive GCredit payments as part of your PayMongo payouts.

Written by Ja
Updated over a week ago

Every when do we receive the payments from our customers?

Learn about our merchant payout process and schedule.

Written by Ja
Updated over a week ago

When are payments eligible for payouts?

Learn about when you can withdraw your payouts.

Written by Joaqui Palaña
Updated this week

Which banks are allowed for payouts?

Learn which banks are supported for our weekly payouts.

Written by Joaqui Palaña
Updated over a week ago

Can PayMongo issue payouts to e-wallets like GCash, Maya, etc.?

Learn which accounts you can submit to us to receive your customers' payments.

Written by Joaqui Palaña
Updated over a week ago

How can I track my disbursement requests

Learn how you can track disbursement requests

Written by Audrey
Updated over a week ago

Specific Payment Methods

How can my customers pay me Direct Online Banking?

Learn how you can pay through online banking via BPI

Written by Audrey
Updated over a week ago

How can my customers pay using Atome (Buy Now, Pay Later)

Learn how your customer can pay you through Atome.

Written by Audrey
Updated over a week ago

How can I enable GCredit?

Learn how you can use GCredit as a mode of payment.

Written by Audrey
Updated over a week ago

How do my customers pay via GCredit?

Written by Ja
Updated over a week ago

Refunds

How do I refund a payment?

Learn how to issue refunds, how long refunds can take to be issued, and more.

Written by Joaqui Palaña
Updated over a week ago

How do I refund Shopify transactions?

Learn how to issue refunds on the Shopify admin

Written by Javier
Updated over a week ago

How do I refund GrabPay transactions?

Written by Ja
Updated over a week ago

How do I refund WooCommerce/Magento transactions?

Learn how to process refunds when using our e-commerce plugins.

Written by Audrey
Updated over a week ago

Am I charged for refunded transactions?

Written by Joaqui Palaña
Updated over a week ago