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Payments and settlements
Payments and settlements
Information on receiving your money, payout schedules and more
27 articles in this collection
Written by
Joaqui Palaña,
Ronna Yee,
and
Rigo Pascua
How do I refund GrabPay transactions?
Written by
Rigo Pascua
Updated over a week ago
How are e-wallet payments authenticated?
Learn how PayMongo verifies the GCash and GrabPay accounts of your customers.
Written by
Ronna Yee
Updated over a week ago
How do PayMongo Links work?
The end-to-end payment experience of PayMongo Links
Written by
Rigo Pascua
Updated over a week ago
How do I refund Shopify transactions?
Learn how to issue refunds on the Shopify admin
Written by
Rigo Pascua
Updated over a week ago
When are payments eligible for payouts?
Learn about the new update regarding payouts timing.
Written by
Joaqui Palaña
Updated over a week ago
How do I create a transaction report?
Written by
Rigo Pascua
Updated over a week ago
Every when do we receive the payouts?
Learn about our merchant payout process and schedule.
Written by
Joaqui Palaña
Updated over a week ago
How would a customer make a payment?
Learn about the payment processes of each of our products.
Written by
Joaqui Palaña
Updated over a week ago
How do I refund a payment?
Learn how to issue refunds, how long refunds can take to be issued, and more.
Written by
Joaqui Palaña
Updated over a week ago
What are the available payment methods with PayMongo?
Written by
Joaqui Palaña
Updated over a week ago
Can PayMongo issue payouts to e-wallets like GCash, PayMaya, etc.?
Learn which accounts you can submit to us to receive your customers' payments.
Written by
Joaqui Palaña
Updated over a week ago
Can I accept payments from outside the Philippines?
Written by
Joaqui Palaña
Updated over a week ago
What happens when there is a chargeback?
Written by
Joaqui Palaña
Updated over a week ago
Am I charged for refunded transactions?
Written by
Joaqui Palaña
Updated over a week ago
Do payment links expire?
Written by
Joaqui Palaña
Updated over a week ago
Can I reuse payment links? Do I need to make a new link every time?
Written by
Joaqui Palaña
Updated over a week ago
Does PayMongo issue receipts to the end users of a merchant?
Written by
Joaqui Palaña
Updated over a week ago
Why is my payout being delayed?
Written by
Joaqui Palaña
Updated over a week ago
Is there a minimum amount of transactions needed per day?
Written by
Joaqui Palaña
Updated over a week ago
Which banks are allowed for payouts?
Learn which banks are supported for our weekly payouts.
Written by
Joaqui Palaña
Updated over a week ago
What are the minimum and maximum transaction values per payment method?
Learn the per transaction limits of each payment method
Written by
Rigo Pascua
Updated over a week ago
Payments Troubleshooting
3D Secure card protocols
Why some credit and debit card transactions are declined
Written by
Ronna Yee
Updated over a week ago
Why can't I refund Shopify transactions from the PayMongo dashboard?
Written by
Rigo Pascua
Updated over a week ago
What is the minimum amount needed to receive my payout?
Written by
Rigo Pascua
Updated over a week ago
Why do payments fail or get declined?
Learn about the common reasons for payments failing or getting declined.
Written by
Rigo Pascua
Updated over a week ago
For GCash payments: Why was I still charged or debited for a failed transaction?
Written by
Rigo Pascua
Updated over a week ago
Why can't I refund a transaction?
Written by
Rigo Pascua
Updated over a week ago